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Erste Bank

is Austria's largest retail bank, the domestic arm of Erste Group, founded in Vienna in 1819 as the country's first savings bank (Erste oesterreichische Spar-Casse).

Austrian Commercial Banking
Entity TypeLegal NameFoundedHeadquartersParent CompanyAustrian Customers
Retail and Commercial Bank (Savings Bank)Erste Bank der oesterreichischen Sparkassen AG1819 (as Erste oesterreichische Spar-Casse)Am Belvedere 1, 1100 Vienna, AustriaErste Group Bank AG (listed on Vienna Stock Exchange)~3.8 million

Erste Bank Pricing

Erste's s Kompakt Konto has been reported at roughly EUR 2.52 to 3.75 per month depending on source and date; the s Plus Konto runs up to about EUR 6.64 per month with bundling discounts of up to 30%. Exact current fees should be checked against sparkasse.at's official Konditionenaushang before publishing a specific number.

A youth account, spark7, is free for customers aged 10 to 19. New pricing was reportedly set to take effect 1 July 2026, but exact post-change figures were not confirmed in this research pass.

Overview

Erste Bank: TL;DR

The short version. Erste Bank is the Austrian retail-banking arm of listed Erste Group Bank AG, tracing back to Austria's first savings bank founded in 1819. It leads Austria's traditional banks on digital banking through its George app, which topped an independent 2025 banking-app ranking, and Erste Group posted record group-wide profit in FY2025.

Erste Bank Company Overview

Erste Bank der oesterreichischen Sparkassen AG is the Austrian retail entity within Erste Group Bank AG, the listed holding company (Vienna Stock Exchange) that also owns retail banks across the Czech Republic, Romania, Slovakia, Hungary, Croatia, and Serbia. The origin traces to 1819 as Erste oesterreichische Spar-Casse, Austria's first savings bank.

Erste Group is headquartered at Am Belvedere 1, Vienna. ERSTE Foundation, a charitable foundation, held approximately 24.2% of Erste Group as of end-2022, the most recent confirmed figure found; the current 2025-2026 stake was not independently verified.

Gerda Holzinger-Burgstaller has led Erste Bank Austria as CEO since October 2020 and has also served as the entity's CFO since July 2024. Erste Group employed 45,717 people group-wide in FY2024; Austria-specific headcount is reported as 'more than 16,000' in older material, with no confirmed current figure.

Erste Bank Product & Network Features

Erste Bank's retail lineup includes current accounts (s Kompakt Konto, s Plus Konto), savings products, mortgages, and credit cards, distributed through its own branches and the wider Austrian Sparkassen network under the Haftungsverbund cross-guarantee scheme.

Its digital banking app, George, reported 11.4 million users group-wide as of the FY2025 results (reported February 2026) and topped the 2025 OGVS banking-app award in the 'Filialbanken' (branch-bank) category. In April 2025, Erste launched 'George Invest', a fractional-share trading feature built into the app.

The branch network is reported inconsistently across sources, ranging from roughly 732 to 800 branches in Austria depending on whether the wider Sparkassen network is included, plus about 1,500 self-service foyers.

Erste Bank Target Market

Erste Bank serves an estimated 3.8 to 4.2 million customers in Austria (sources conflict on the exact figure), positioning it as Austria's largest retail bank by customer count. Erste Group overall reported 22.7 million customers across its Central and Eastern European markets following its 2025-2026 Poland expansion.

The bank targets both everyday retail customers, through its branch and Sparkassen network, and a broader Central and Eastern European customer base through the wider Erste Group, though this profile focuses on the Austrian retail entity.

How Erste Bank compares

Erste Bank is NOT the same as Erste Group Bank AG, the listed holding company that owns Erste Bank alongside CEE subsidiaries such as Ceska sporitelna and Slovenska sporitelna. Erste Bank is also distinct from the regional Sparkassen (Steiermarkische Sparkasse, Kaerntner Sparkasse, etc.), which share the red Sparkasse logo and sparkasse.at portal but are legally independent savings banks cooperating under the Haftungsverbund cross-guarantee scheme.

Comparison

Erste Bank Competitive Landscape

Erste Bank competes against Raiffeisen Bank and Bank Austria as one of Austria's three largest banking groups. By individual legal-entity assets in 2024, Erste Group Bank AG led at EUR 108.11 billion, ahead of UniCredit Bank Austria AG (EUR 101.63 billion) and Raiffeisen Bank International AG (EUR 82.08 billion).

That entity-level ranking is contested at the consolidated group level: Raiffeisen Banking Group Austria, which aggregates all regional Raiffeisenbanken, claims roughly EUR 400 billion in combined assets and says it has been Austria's largest banking group for nine consecutive years. Both claims are reported here since they measure different things (single legal entity versus full cooperative group).

 Erste BankRaiffeisen BankBank Austria
Assets, individual entity (2024)EUR 108.11 billion (Erste Group Bank AG)~EUR 400 billion combined group (contested vs. entity-level ranking)EUR 101.63 billion (UniCredit Bank Austria AG)
Customers (Austria)~3.8-4.2 million~4.4-4.7 millionNot disclosed in recent sources
Branches (Austria)~732-800~1,500~104
Digital app (OGVS 2025 rank)George, 1st (7.85 pts)Mein ELBA, 2nd (7.40 pts)MobileBanking, 3rd (7.08 pts)
Ownership structureListed (Erste Group); ERSTE Foundation ~24% (2022 figure)Cooperative: regional Raiffeisenbanken and LandesbankenUniCredit S.p.A., ~99.996%
Founded181918861855 (as Bank Austria, 1991 merger)

Comparison data as of 2026-04.

User sentiment

Erste Bank User Sentiment

No structured, site-wide user-sentiment comparison exists yet for Austrian bank accounts (unlike telecom, SIM/eSIM, and insurance). The clearest independent signal found is the 2025 OGVS banking-app award, where Erste's George app ranked first among the three major banks' apps on service quality.

Company

Erste Bank Financial Performance

Erste Group's FY2024 group-wide net profit was EUR 3.1 billion (up 4.3% year over year), with an operating result of EUR 5.9 billion, net interest income of EUR 7,528 million, and a CET1 capital ratio of 15.1%.

FY2025 group-wide net profit reached a record EUR 3,510 million with a CET1 ratio of 19.3% and a proposed dividend of EUR 0.75 per share, reported in Erste Group's results on 26 February 2026. An Austria-specific segment profit breakdown was not found in accessible sources.

Erste Bank Recent Developments

Erste launched George Invest, a fractional-share trading feature inside its George banking app, in April 2025, and George won the 2025 OGVS banking-app award for branch banks.

Erste Group announced the acquisition of a controlling stake in Santander Bank Polska plus 50% of Santander TFI on 5 May 2025; the deal closed on 9 January 2026 and the acquired business was rebranded Erste Bank Polska on 24 April 2026. Erste reportedly reduced its dividend payout to help fund the transaction.

A reported leadership change (a new head of corporate clients) surfaced in some July 2026 coverage but conflicted with other reporting and could not be confirmed.

Alternatives

Alternative Providers & Their Plans

Raiffeisen Bank

Raiffeisen Bank is Austria's largest banking group by total assets, organized as a cooperative (Genossenschaft) with an extensive network of regional banks and branches across all nine federal states.

See Raiffeisen Bank's plans and pricing

Bank Austria

Bank Austria is a major Austrian bank and the Austrian subsidiary of UniCredit S.p.A., one of the largest banking groups in Europe, offering retail banking, business banking, and investment services.

  • Bank Austria Mastercard GoldEUR 65/year
  • Bank Austria Mastercard Classic
  • Bank Austria Mastercard Platinum

Erste Bank: Core Facts

Entity Type
Retail and Commercial Bank (Savings Bank)
Legal Name
Erste Bank der oesterreichischen Sparkassen AG
Founded
1819 (as Erste oesterreichische Spar-Casse)
Headquarters
Am Belvedere 1, 1100 Vienna, Austria
Parent Company
Erste Group Bank AG (listed on Vienna Stock Exchange)
Austrian Customers
~3.8 million
Branch Network
Erste Bank plus ~47 regional Sparkassen under the Haftungsverbund
Digital Platform
George (online and mobile banking)
Market Position
Largest retail bank in Austria by customer count
Regulator
FMA (Austria) and ECB SSM
Country
Austria
Status
Active Definition
Verified

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Questions

Erste Bank: Frequently Asked Questions

What is Erste Bank?

Erste Bank is Austria's largest retail bank and the domestic operating company of Erste Group. Erste Bank traces its roots to 1819 and today serves about 3.8 million customers in Austria through its own branches and the affiliated Sparkassen network.

What is the difference between Erste Bank and Sparkasse?

Erste Bank is the Vienna-based universal bank within the Erste Group, while Sparkassen are independent regional savings banks such as Steiermarkische Sparkasse. Erste Bank and the Sparkassen share the George online platform and the Haftungsverbund cross-guarantee scheme but remain legally separate institutions.

Is Erste Bank good in Austria?

Erste Bank is commonly used by residents because it offers English-language onboarding at its Vienna flagship branches and the George app in English. Erste Bank issues an Austrian IBAN suitable for salary, Meldezettel-linked rent, and SEPA transfers.

Related Entities

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Maintained by Jules de Bruin (How to Austria). This page follows the Grounding Page Standard v1.5. Last verified: 2026-04-24.