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Sending Money Abroad from Austria (2026)

Jules de Bruin
Jules de BruinLiving in Vienna

Updated: | Found helpful by 9 others

Euro, inside the EEA

A euro transfer to Germany, Italy, Slovakia or Croatia costs €0 at effectively every Austrian bank, because a euro transfer anywhere in the EEA may not cost more than the same transfer inside Austria. Since 9 October 2025 an instant euro transfer may not carry a surcharge either. On these corridors a transfer service saves you nothing.

Which Route Does Your Money Actually Take?

CorridorCurrencyRailWhat it means for you
Germany, Italy, Slovakia, CroatiaEURSEPA / SEPA Instant€0 at effectively every Austrian bank for an online transfer, and instant without a surcharge since 9 October 2025. A comparison site adds nothing here.
Poland, Hungary, RomaniaEU non-euroSEPA in EUR, or a fintech at the mid-market rateThe receiving account is usually in local currency, so somebody converts. A fintech is almost always cheaper than bank SWIFT or a euro SEPA transfer into a foreign-currency account.
United Kingdom, United StatesThird country, liquid currencySWIFT or fintechWise quotes €6.21 per €1,000 to USD (calculator, 5 March 2026). Erste Bank charges €13.50 up to €5,500 plus a €10.50 USD charge, plus an exchange-rate margin.
Turkey, Serbia, Bosnia, North Macedonia, Kosovo, India, PhilippinesClassic remittanceFintech or money-transfer operatorThis is where the price spread is largest and where the tables below do the work.
Syria, AfghanistanSpecial corridorA money-transfer operator at best, and restrictedWise, Revolut, Remitly and Paysend do not list them at all. See the special-corridor section.

Table mapping Austrian outbound payment corridors to the rail each one uses, from euro SEPA to Turkey, Serbia, India and the Philippines, with the fee consequence per rail. As of August 2026.

Pick the route by corridor, not by brand. A transfer to Germany and a transfer to Serbia are different products even though your banking app shows one button for both. Inside the euro area your transfer rides SEPA and costs €0. Outside it, the money either crosses SWIFT through correspondent banks or lands with a local payout partner, and those two paths differ by a factor of ten on the same amount.

The middle case catches people out. Poland, Hungary and Romania are inside the EU but outside the euro, so a euro SEPA transfer arrives cheaply and then the receiving bank converts it at whatever rate it likes. Sending PLN, HUF or RON through a fintech at the mid-market rate is almost always cheaper than letting somebody else choose the rate.

How Much Does It Cost to Send €500 or €1,000 Abroad?

Sending €500

CorridorWiseRevolut StandardRemitlyPaysendWestern Union (online to bank)Bank SWIFT
Germany (EUR)€0 SEPA€01.76% + €1.99 ≈ €10.79n/an/a€0 SEPA
Italy (EUR)€0 SEPA€0≈ €10.79n/an/a€0 SEPA
Slovakia (EUR)€0 SEPA€0≈ €10.79n/an/a€0 SEPA
Croatia (EUR)€0 SEPA€0≈ €10.79n/an/a€0 SEPA
Kosovo (EUR)~€2 to €3 (indicative)Not published~€10.79 (EUR route)€0 fixed + marginNot published€13.50
Poland (PLN)~€3 to €4 (0.47 to 0.7%)€0 in the free limit, then 0.5%Not published€1.50 + ~1 to 2%Not published€13.50 + 0.3%
Hungary (HUF)~€3 to €4€0 in the free limitNot published€1.50 + marginNot published€13.50 + 0.3%
Romania (RON)~€3€0 in the free limit~€3 to €5€1.50 + margin~€5 to €15€13.50 to €16 + 0.3%
Turkey (TRY)~€6.20 (1.1% + €1.66)€0 in the free limit on a weekday, ~1% at the weekend€1.99 flat + 0.5 to 3% margin€1.50 + ~1 to 2%€0.90 to €11.90 + 1 to 3% margin~€35 to €40 incl. margin
Serbia (RSD)~€4 to €5~0.5 to 1%~€3 to €5€1.50 + marginNot published~€35 to €50
Bosnia and Herzegovina (BAM)~€5 (indicative)Often no direct route~€4 to €6€1.50 + marginNot published~€35 to €50
North Macedonia (MKD)~€5 (indicative)Not publishedEUR route: €6.99 under €300, €8.99 for €300 to €599.99Not publishedNot published~€35 to €50
SyriaNot availableNot availableNot listedNot publishedNot confirmedEffectively not available
Afghanistan (AFN)Not availableNot availableNot listedNot publishedAvailable, price only in the live calculatorEffectively not available
India (INR)~€3 to €4 (0.47 to 0.7%)~0.5% above the limit€1.99 to €2.99 + margin€1.50 + marginNot published€13.50 to €16 + 0.3%
Philippines (PHP)~€3.50 to €5~0.5% above the limit~€2.99 + margin, promotional rate on the first €1,000€1.50 + marginNot published€13.50 to €16 + 0.3%
United Kingdom (GBP)~€2.88 (from €5.76 per €1,000)€0 in the free limitNot published€1.50 + marginNot published€16 (Bank Austria)
United States (USD)~€3.10 (from €6.21 per €1,000)€0 in the free limit, otherwise ~€1.50€2.99 + margin€1.50 + marginNot publishedErste: €13.50 + €10.50 USD charge

Sending €1,000

CorridorWiseRevolut StandardRemitlyWestern Union (online to bank)Bank SWIFT
Germany, Italy, Slovakia, Croatia (EUR)€0 SEPA€0≈ €19.59 (1.76% + €1.99)n/a€0 SEPA
Kosovo (EUR)~€5 (indicative)Not published≈ €19.59Not published€13.50
Poland (PLN)~€5 to €7€0 up to the limit, then 0.5% ≈ €5Not publishedNot published€13.50 + €3
Hungary (HUF)~€5 to €7€0 up to the limit, then 0.5% ≈ €5Not publishedNot published€13.50 + €3
Romania (RON)~€6€0 to €5~€3 to €5 + margin~€5 to €15~€35 to €45
Turkey (TRY)~€12.50 (1.1% + €1.66)€0 in the free limit on a weekday, €9.97 at the weekend€1.99 flat + margin€0.90 to €11.90 + €10 to €30 margin~€65
Serbia (RSD)~€7 to €9~1% ≈ €10~€3 to €5 + margin~€8 to €35 all-in~€50 to €70
Bosnia and Herzegovina (BAM)~€8 to €10Often no direct route~€5 to €8 + margin~€8 to €35~€50 to €70
North Macedonia (MKD)~€9 (indicative)Not published€15.99 (EUR route, €1,000 to €1,999.99 band)Not published~€50
SyriaNot availableNot availableNot listedRestricted, not confirmedNot available
Afghanistan (AFN)Not availableNot availableNot listedAvailable, price only in the live calculatorNot available
India (INR)~€6 to €7~€5 (0.5%)€1.99 to €2.99 + marginNot published~€45
Philippines (PHP)~€7~€5€2.99 + margin, promotional rate on the first €1,000Not published~€45
United Kingdom (GBP)€5.76€0 in the free limit, otherwise €3Not publishedNot published€16 + conversion
United States (USD)€6.21€0 in the free limit, otherwise €3 on a weekday€2.99 + marginNot publishedErste: €13.50 + €10.50 + margin

Tables comparing the cost of sending €500 and €1,000 from Austria across 18 corridors including Germany, Turkey, Serbia, Bosnia, North Macedonia, Kosovo, India, the Philippines, the United Kingdom and the United States, priced for Wise, Revolut, Remitly, Paysend, Western Union and an Austrian bank SWIFT transfer. Every figure is the cheapest online variant paying out to a bank account, funded by SEPA bank transfer, as of 28 August 2026. Values marked indicative come from a provider calculator on the date shown and move daily. “Not published” means the provider quotes that route only in a live calculator, so no figure is stated here. Verify in the provider’s own calculator before you send.

Read the tables by row, not by column. For euro SEPA corridors the answer is €0 from your own bank and every alternative is worse: Remitly charges 1.76% plus €1.99 on euro routes, which is €10.79 on €500 and €19.59 on €1,000 for a transfer your bank does for nothing.

On the remittance corridors the spread is brutal. €1,000 to Turkey costs about €12.50 through Wise, €1.99 plus margin through Remitly, and roughly €65 through an Austrian bank on SWIFT. Serbia and Bosnia run €50 to €70 by bank against €7 to €10 through Wise. The bank route is not slightly worse, it is five to ten times the price and takes 3 to 10 business days.

Two columns need a caveat. Revolut shows €0 on many rows because the Standard plan includes €1,000 of mid-market exchange a month: send more than that, or send at the weekend, and the price changes. The Wise figures for Kosovo, Serbia, Bosnia and North Macedonia are interpolated from its published route band of 0.43% to 1.1%, so treat them as indicative and check the live quote.

What Is the Exchange-Rate Margin and Why Does It Hide the Price?

The margin is the gap between the rate a provider quotes you and the mid-market rate, and it never shows up as a fee. Ria displayed 55.00 TRY per euro in its calculator on 2 September 2026. If the mid-market rate that day was 56.10 TRY, the margin cost about 2%, which is €20 on a €1,000 transfer. No line item said €20.

“€0 fee” is not a price

Western Union states in its own small print that it also earns from currency exchange. Its typical margin of 1% to 3% is €10 to €30 on €1,000, which is why a €1,000 cash-to-cash transfer lands at €25 to €40 in total even when the advertised fee is small. Remitly carries 0.5% to 3% in the rate, Paysend about 1% to 2%. Only Wise commits to the mid-market rate with the fee shown separately.

The check takes thirty seconds. Look up the mid-market rate for your currency pair, then read the rate the provider quotes in its calculator. Divide the difference by the mid-market rate to get the margin as a percentage, and multiply by your amount. Headline fee plus margin is the real price, and a provider that advertises €0 and quotes a rate 2% below mid-market is more expensive than one charging €6 at the mid-market rate.

Bank transfers hide a second cost. On the default SHA charge option, correspondent banks along the SWIFT chain deduct €15 to €30, so €1,000 can arrive as about €950 with nothing on your statement to explain it. The OUR option shifts every charge to you so the full amount arrives, and Erste Bank charges €21.87 for it on transfers up to €5,500.

Which Provider Is Cheapest for Your Corridor?

Wise logo

Wise Europe SA, Belgium

Wise

4.6

Cheapest to a Bank Account. Charges the mid-market rate with the fee shown before you send, from 0.43% of the amount, the cheapest transparent route to a bank account.

Send money with Wise
Not for you ifAnyone whose receiver needs cash over a counter, because Wise pays out only to a bank account or card.
Transfer fee Best
From 0.43% + €0.45 to €1.66
Exchange rate
Mid-market, no markup
€1,000 to the USA
€6.21
€1,000 to the UK
€5.76
Cash pickup
None
More details
€1,000 to Turkey
About €12.50 (1.1% + €1.66)
Weekend surcharge
None
Speed
Minutes to 2 business days, 60% instant per Wise
In-account conversion
From about 0.47% per currency pair
Card
€7 one-time
ATM
2 withdrawals to €250 a month free, then 2.69% + €0.80
Protection
Safeguarding, no deposit-guarantee scheme
Complaints
Wise support, then Ombudsfin in Belgium

Figures as of August 2026, calculator values dated 5 March 2026. Verify on wise.com before sending.

Key information

Eligibility
No Austrian address needed
Fees
From 0.43%, mid-market rate
Protection
Safeguarding, no deposit guarantee
Support
In-app and email, English

Best for People sending to a receiver who has a bank account and who want the total cost visible before they press send

Revolut logo

Revolut Bank UAB, Lithuania

Revolut

4.1

Free Inside the Monthly Limit. Converts up to €1,000 a month at the mid-market rate for nothing on a weekday, which beats every fee-charging rival on a one-off transfer.

Send money with Revolut
Not for you ifAnyone sending more than €1,000 a month or sending at the weekend, when the surcharge wipes out the saving.
Currency exchange Best
Free to €1,000 a month (Standard)
Above the limit
0.5% fair-use markup
Weekend surcharge
0.5% to 1%
€1,000 to Turkey, weekend
€9.97
Deposit guarantee
Lithuania, to €100,000
More details
Paid plans
Plus €3.99, Premium €9.99, Metal €16.99, Ultra €55 a month
ATM
€200 a month free on Standard, then 2%
Speed
Instant between Revolut accounts, 1 to 5 business days on SWIFT
Account opening
Minutes, no KSV1870 credit check
Exotic currencies
Higher surcharge on rarely traded pairs
Interest tax
KESt on account interest is not withheld, you declare it on E1kv
Complaints
Revolut support, then Bank of Lithuania; the Austrian ombudsman is not competent

Figures as of August 2026, calculator values dated 5 March 2026. Verify on revolut.com before sending.

Key information

Eligibility
Opens from abroad in minutes
Fees
Weekend markup, 0.5% to 1%
Protection
Bank licence, not e-money
Support
Chat only, no phone line

Best for People sending one transfer a month on a weekday, inside the €1,000 free exchange limit

Remitly, Irish EU entity

Remitly

4.3

Best for Cash Pickup. Charges a flat €1.99 on the Austria to Turkey route and pays out as cash or to a bank in 175+ countries, with a delivery guarantee.

Send money with Remitly
Not for you ifEuro SEPA transfers, where its 1.76% plus €1.99 charges €10.79 for what your bank does for nothing.
Austria to Turkey Best
€1.99 flat
Austria to the USA
€2.99
Euro routes
1.76% + €1.99
Exchange-rate margin
0.5% to 3%, inside the rate
Payout
Cash pickup and bank, 175+ countries
More details
North Macedonia, euro route
€6.99 under €300, €8.99 for €300 to €599.99, €15.99 for €1,000 to €1,999.99
Speed
Express in minutes by card, Economy 1 to 2 business days
First transfer
Promotional rate on the first €1,000 for new customers
Delivery guarantee
Fee refunded when a transfer arrives late
Licence
Central Bank of Ireland, e-money, safeguarding

Provider price pages, April 2025 for the Turkey route and 2026 for the rest. Verify on remitly.com before sending.

Key information

Eligibility
ID only above a threshold
Fees
Margin hidden in the rate
Protection
Fee refunded when late
Support
Support in 18 languages

Best for People sending to Turkey, the Philippines, India or the Balkans, especially when the receiver wants cash

Western Union International Bank GmbH, Vienna

Western Union

3.7

Best for Cash in Minutes. The one route that hands a receiver with no bank account cash in minutes at 500,000+ agent locations, paid for with a rate margin.

Send cash with Western Union
Not for you ifRegular monthly transfers to a bank account, where the rate margin makes it several times the price of a fintech.
Online to a bank, Turkey
From €0.90
Cash in, cash out
Up to €11.90 and above
Exchange-rate margin
1% to 3%, €10 to €30 per €1,000
Real cost, €1,000 cash to cash
€25 to €40
Payout speed Best
Cash in minutes
More details
Online limit
€5,000 a day
Bank payout
1 to 3 business days
Card funding
Your card issuer may add a cash-advance fee
Licence
Western Union International Bank GmbH, Vienna, supervised by the FMA
Complaints
Member of the Austrian banking ombudsman scheme
Special corridors
Afghanistan listed for Austrian senders, price only in the live calculator

Provider pages and calculator comparisons, March 2025 to August 2026. Verify in the live calculator before sending.

Key information

Eligibility
No account needed, ID only
Fees
1% to 3% rate margin
Protection
No recall after cash pickup
Support
German and English, agent network

Best for Emergencies, and receivers with no bank account in rural Serbia, Bosnia or Kosovo

Paysend, Ireland and the UK

Paysend

4.3

Best Card-to-Card. Sends straight to the receiver's Visa or Mastercard for about €1.50 flat, so you never need to ask them for an IBAN.

Send money with Paysend
Not for you ifAnyone comparing on total cost alone, because the 1% to 2% inside the rate outweighs the flat fee on larger amounts.
Card-to-card fee Best
About €1.50 flat
Bank transfers
€0 fixed fee on many routes
Exchange-rate margin
About 1% to 2%, inside the rate
Countries
170+
Speed
Card in minutes, bank 1 to 3 business days
More details
Real cost per €1,000
€10 to €20 sits in the rate
Receiver needs
A card number, not an IBAN
Limits
Low until you complete full verification
Licence
Central Bank of Ireland and UK FCA, safeguarding

Calculator values dated 17 May 2026. Verify on paysend.com before sending.

Key information

Eligibility
Receiver needs only a card
Fees
1% to 2% inside the rate
Protection
Safeguarding, no deposit guarantee
Support
App in German and English

Best for Senders whose receiver has a payment card but will not share bank details

Erste Bank and Sparkassen, Bank Austria, Raiffeisen

Your Austrian bank, by SWIFT

3.3

Best for Proof of Payment. The only route that produces a SWIFT record and an OUR charge option, which is what authorities and courts accept as proof that you paid.

See Austrian bank accounts
Not for you ifFamily support and everyday remittances, where it costs five to ten times a fintech transfer.
Erste Bank, non-SEPA online
€13.50 up to €5,500, then 0.20%
Bank Austria
€16 to €5,000, €32 to €10,000
Currency conversion (Bank Austria)
0.3%, minimum €4
€1,000 to Turkey, all-in
About €65
Speed
3 to 10 business days
Deposit guarantee Best
Einlagensicherung AUSTRIA, €100,000
More details
Correspondent banks (SHA, BEN)
€15 to €30 deducted along the way
Erste, OUR option
€21.87 up to €5,500
Erste, USD charge
€10.50
Erste, express
€7.76 online, €14.35 in branch
Erste, cancellation
€34
Erste, in branch
€11.53 to €13.50 and above
Bank Austria, USD or CAD
€8
Rarely traded currencies
€7

Erste Bank price list dated 2 February 2025, Bank Austria notice dated July 2023, Turkey total from press research dated 27 May 2026.

Key information

Eligibility
Your existing Austrian account
Fees
€13.50 to €32 plus margin
Protection
SWIFT record, OUR option
Support
No total cost before sending

Best for Payments that need documentary proof, such as a court, a tax office or a property purchase

Two more names belong on the list without a price. Ria Money Transfer, part of the Euronet group, covers 190+ countries including Kosovo, North Macedonia and Bosnia, waives the fee on your first transfer with its published promo code, and caps you at €10,000 per transfer and €25,000 per 365 days for the rest of Europe. Its per-corridor fees at €500 and €1,000 exist only in its live calculator, so no figure is stated here.

MoneyGram runs the second-largest cash-pickup network after Western Union and is available in Austria online and through agents. It publishes no dated fee table for Austria, only a live calculator, so every price you read about it elsewhere is unverified. Treat both the same way: open the calculator, note the fee and the quoted rate, and compare the amount that actually arrives.

Wise or Revolut: Which One Wins Which Transfer?

Table comparing Wise and Revolut Standard for transfers from Austria in 2026: licence and deposit protection, fee logic, weekend pricing, and the cost to the United Kingdom, the United States and Turkey
FeatureWiseRevolut Standard
LicenceE-money institution, Wise Europe SA, BelgiumFull bank, Revolut Bank UAB, Lithuania
Balance protectionSafeguarded, no deposit guaranteeLithuanian deposit guarantee to €100,000
Fee logicFrom 0.43% plus a small fixed fee, every transfer€1,000 a month at the mid-market rate free, then 0.5%
WeekendNo surchargeAbout 0.5 to 1% extra while markets are shut
€1,000 to the UK€5.76€0 inside the monthly allowance
€1,000 to the USA€6.21€0 inside the allowance
€1,000 to TurkeyAbout €12.50€0 on a weekday inside the allowance, about 1% at the weekend

Wise prices from its calculator on 5 March 2026; the Turkey formula dates from an older calculator reading and is indicative. Revolut terms from its Standard plan as of August 2026.

Revolut wins the small, regular transfer. Up to €1,000 a month of currency exchange runs at the mid-market rate for €0 on the free Standard plan, so €1,000 to the UK on a Tuesday costs nothing, against €5.76 at Wise. It also holds money in a licensed bank, so your balance sits under the Lithuanian deposit guarantee up to €100,000, and the account and the card live in the same app.

Wise wins everything else: amounts above the monthly allowance, any transfer sent on a Saturday or Sunday, and anyone who wants the exact amount guaranteed before pressing send. The common mistake runs the other way round. Wise is an e-money institution, not a bank: client money is safeguarded, held apart from Wise’s own funds, but no deposit-guarantee scheme pays out if it fails, so treat a Wise balance as money in transit rather than savings.

Can You Send Money to Syria or Afghanistan from Austria?

Afghanistan yes, through Western Union, which ran an active Afghanistan page for Austrian senders when this was checked in August 2026. The fee appears only in its live calculator, so no published figure exists and any number quoted elsewhere is unverified. Wise, Revolut, Remitly and Paysend do not list Afghanistan as a destination at all.

Syria is harder. No regular online route from Austria could be confirmed in 2026: Western Union does not list Syria in its prominent corridor selection the way it lists Afghanistan, and Austrian banks decline Syria payments on compliance grounds. Whether individual money-transfer counters still serve the corridor is unverified, so check with the operator directly rather than trusting a third-party list.

Hawala is a criminal risk, not a workaround

Informal value-transfer networks operate an unlicensed payment service under the Bankwesengesetz read together with the Zahlungsdienstegesetz, and using one exposes you to criminal risk in Austria. If no licensed route exists for your corridor, the honest answer is that there is currently no legal way, not that you should find an unofficial one.

Is an Instant Euro Transfer Free at Austrian Banks?

BankSends instantFeeLimit
Erste Bank / Sparkassen (George)Yes€0Set per customer, typically €5,000 to €25,000 a day
Bank Austria (24You, app, BusinessNet)Yes€0, no extra cost against a standard SEPA transferBusinesses set their own; retail limit is internal
BAWAG / easybankYes€0, free on every account package since 1 January 2025Via eBanking and the app only
Raiffeisen (Mein ELBA)Yes€0 where the standard transfer is freeSet by each regional bank
VolksbankYes€0 online€5,000 to €25,000 is usual
Oberbank / BKS / BTVYes€0Set per institution
bank99Yes€0Set internally
N26, Revolut, bunq, Trade Republic, WiseYes€0Set in the app

Table of SEPA Instant availability, fee and daily limit at Erste Bank and Sparkassen, Bank Austria, BAWAG and easybank, Raiffeisen, Volksbank, Oberbank, BKS, BTV, bank99 and the neobanks N26, Revolut, bunq, Trade Republic and Wise. As of August 2026. Raiffeisen limits are set per regional bank and are not published centrally.

Yes. Since 9 October 2025 an instant euro transfer may not cost more than a standard one, so wherever your online transfer is free, instant is free too. 97% of Austrian providers take part in the instant scheme. Some Austrian banks charged €0.30 to €0.55 per instant transfer before the rule landed, Bank Austria among them, and those charges are no longer lawful where the standard transfer is free. If your bank still bills you, complain to the FMA.

The same date brought Verification of Payee: your bank now checks the name you typed against the name on the IBAN and answers match, close match or no match. A close match can be waved through. A no match should stop you, because it is the signal that catches an invoice with a swapped IBAN. The complaint that arrived with the feature is warning fatigue: the check also fires on perfectly correct transfers, and readers learn to click past it.

How Do You Send Money Home Every Month?

For a euro destination, set up a Dauerauftrag, a standing order, in your banking app. It is free to create, change and stop online at every Austrian bank. Doing the same thing at an Erste Bank counter costs €3.96, the same charge that applies to a counter cash transaction or a paper Zahlschein, where branch payment slips run €3 to €7 each.

For a non-euro destination, the monthly pattern changes which provider wins. Revolut is free only inside €1,000 of mid-market exchange a month, so a recurring €500 transfer is free and a recurring €1,200 one is not. Wise charges from 0.43% every time but has no weekend surcharge and no monthly ceiling, which makes it the steadier choice for a standing commitment. Remitly keeps its flat €1.99 on the Turkey route whatever the amount, but its promotional rate covers only the first €1,000.

Two rails people reach for and should not. PayPal is free for euro person-to-person payments across the EU, but the Friends and Family option carries no buyer protection, which is precisely why fraudsters ask for it, and its currency conversion adds 3% to 4%. A SEPA direct debit you granted can be reversed for 8 weeks without giving a reason and for 13 months if it was never authorised, but a failed direct debit costs you €5 to €7.50 at your own bank and another €3 to €8.75 plus reminder charges at the other end, so a bounced monthly payment lands at €8 to €20.

Our calculation: the cost of sending €300 to Turkey every month for a year, as of October 2026. Method: each provider’s published fee logic applied to €300, times 12. Wise uses its 1.1% plus €1.66 Turkey formula, which dates from an older calculator reading; Remitly’s €1.99 flat fee plus the low and high end of its 0.5 to 3% exchange-rate margin; Revolut’s Standard allowance and its weekend surcharge of about 1%; the bank row counts only Erste Bank’s €13.50 SWIFT fee, before any margin or correspondent charge.
RoutePer transferPer year
Revolut Standard, sent on a weekday€0€0
Revolut Standard, sent at the weekendAbout €3About €36
Remitly, low margin€3.49€41.88
Wise€4.96€59.52
Remitly, high margin€10.99€131.88
Austrian bank SWIFT, fee alone€13.50 or more€162 or more

A year of €300 monthly transfers to Turkey costs anything from €0 to well over €162, depending on the route and the day. Revolut on a weekday is free because €300 sits inside the monthly allowance. Remitly is cheap or dear depending on a margin you only see in the quoted rate, between €41.88 and €131.88 a year. Wise lands at about €59.52 with the price fixed before you send, and the house bank costs at least €162 in fees before its exchange-rate margin is even counted.

What Has Gone Wrong at Transfer Providers Since 2024?

Table of incidents at money-transfer providers used from Austria between 2024 and 2026: the Bank of Lithuania fine on Revolut Bank, Revolut account freezes for Russian and Belarusian citizens in the EU, and the recurring account reviews at Wise and Revolut
DateProviderWhat happened
8 April 2025Revolut Bank UABThe Bank of Lithuania fined it €3.5 million for weak anti-money-laundering transaction monitoring, settled by agreement; the regulator found no confirmed laundering (LRT)
October and November 2025RevolutAccounts of Russian and Belarusian citizens living in the EU on residence permits were frozen, with cards, deposits and transfers blocked, which Revolut tied to the EU’s 19th sanctions package (Meduza)
2024 to 2026, recurringWise and RevolutAccount reviews that hold a transfer for days while source-of-funds or residence documents are checked, the most common complaint in user reviews of both

None of these incidents makes either provider unsafe to use, but each one changes how you should use it. A review freeze is the realistic risk for a newcomer: it tends to fire when documents change, such as a new residence permit, or when a large sum arrives from an unfamiliar source. Keep your current residence title and a payslip or contract ready to upload, and do not route a property deposit or a rent payment due tomorrow through an account you opened last week.

Readers holding a Russian or Belarusian passport should keep their main salary account at an Austrian bank, whose duty to offer a basic payment account under the VZKG gives a domestic fallback that an app based in Lithuania does not. The second lesson comes from the receiving end: a cheap sending fee says nothing about what the receiving bank deducts, which is why a small test transfer is worth its cost on a new corridor.

What residents report

  • − Wise to a Bosnian bank: Someone sending family money from Austria tested €20 through Wise, paid a €3.99 fee, and reported that the Bosnian receiving bank then took a further cut, so far less arrived than the app had shown. (r/bih, 2024)
  • + Western Union cash pickup: In the same thread another sender recommended Western Union cash pickup, paid from an Austrian card at about €2 for a similar sum, with the advice to choose payout in convertible marks rather than euro. (r/bih, 2024)

Paraphrased from public posts, each dated and linked. A small sample, not a representative survey.

Who Pays When a Transfer Turns Out to Be Fraud?

It turns on one question: did you approve the payment? For an unauthorised payment, your bank must refund the amount without delay and restore the account (§ 67 ZaDiG 2018), and your own liability before you report a lost or stolen payment instrument is capped at €50 under § 68 Abs. 1 ZaDiG 2018. For a payment you approved yourself, which is what almost every scam produces, there is no statutory refund right at all. Your only route is a damages claim for a breach of duty by the bank, typically failed fraud monitoring.

The €50 cap falls away if you acted with gross negligence, and the bank has to prove it. The bank must also show that strong customer authentication worked properly. Report a disputed debit immediately and in any case within 13 months of it appearing on your statement (§ 65 ZaDiG 2018), or the claim lapses.

Two rulings mark the boundary. In 7 Ob 95/24g the OGH found gross negligence where a customer handed over credentials after a phishing SMS and then approved every transaction himself: full liability, and no duty on the bank to block authorised transactions while its monitoring looked plausible. In April 2026 the OLG Linz split a loss 50:50 after a fake bank call moved €200,000 in 41 transfers inside 90 minutes, because the bank’s fraud monitoring never triggered and professional social engineering is not gross negligence by the victim.

Practice has moved with those rulings. Gross negligence is no longer assumed from a single click. The questions that decide it are how professional the forgery was, whether you were under sustained pressure, whether a layperson could have spotted it, and whether your device clearly displayed the IBAN and the amount you were approving. Reading a TAN down the phone while the screen showed a stranger’s IBAN is gross negligence. Deception with no visible discrepancy is slight negligence, and then the bank pays in full.

The numbers say how common this is. The BKA Cyber Crime Report 2025 counted 31,001 internet-fraud cases, down 2.4% from 31,768 in 2024, inside 63,459 cybercrime offences overall, with investment fraud alone costing around €120 million. The banking ombudsman handled 831 payments cases and 242 phishing cases in 2025. The 2025 phishing report puts the average loss at €4,333.38 per case across 4.3 misused payments, of which 63% were card cases and 28% transfers, averaging €8,513.82 per SEPA transfer, and 77% of cases had at least one payee abroad.

The patterns are stable. A fake bank call from a spoofed official number, paired with a remote-access app, is the dominant one, because the victim authorises everything personally. Then phishing SMS and email in the livery of George, ELBA or Bank Austria; approving the attacker’s device as your authorisation device through a phishing link; the messenger “hi mum” trick, down to about 1,100 cases and €3.2 million in 2025 from roughly 5,000 cases and €9.3 million in 2023; cyber trading fraud at around €120 million a year; and marketplace scams with fake buyer-verification links.

What Do You Do First After a Fraudulent Transfer?

The order matters more than the speed of any single step, and most people get it wrong by reporting to the police first. The recall window is minutes to a few hours, and the police cannot open it. Work through these five steps in sequence.

  1. 1. Your bank, immediately. Call the 24/7 blocking hotline, block online banking, and ask for a recall in the same call. The success window is minutes to a few hours; after that, recovery depends entirely on the receiving institution. Once cash has been collected at a counter, there is no recall.
  2. 2. Report to the police. Any station takes the report, and there is an online form. You need the case number for every step that follows.
  3. 3. Report the scam itself. File with watchlist-internet.at, the reporting office close to the Bundeskriminalamt, and with the ombudsman office for payment problems and phishing at the social affairs ministry.
  4. 4. The banking ombudsman, if the bank refuses. Bankenschlichtung is free for consumers, and 55% of the procedures it completed in 2025 ended in an agreement. A further 36% went nowhere because the bank declined to take part, which is worth knowing before you count on it.
  5. 5. The FMA, then the civil courts. Complain to the FMA for a supervisory breach, such as a missing instant-transfer price parity or a failure of strong customer authentication, and to the civil courts for the money itself.

Recovery agencies are the second scam

Firms that promise to get your money back for a fee paid up front are targeting people who have just been defrauded, and the Bundeskriminalamt warns about them specifically. Every legitimate step above is free: the bank, the police, the reporting offices, the ombudsman and the regulator. Pay nobody to recover money for you.

What Are Your Rights When You Send Money?

Frequently Asked Questions

What is the cheapest way to send €1,000 from Austria to Turkey?

Remitly charges a flat €1.99 on the Austria to Turkey route plus an exchange-rate margin of 0.5% to 3%. Wise costs about €12.50 per €1,000 (1.1% plus €1.66) at the mid-market rate with no margin on top. Revolut is free on a weekday inside the €1,000 monthly exchange limit and costs €9.97 at the weekend. A SWIFT transfer from an Austrian bank runs to roughly €65 all-in.

How much does it cost to send money from Austria to Germany?

Nothing, at effectively every Austrian bank. Germany, Italy, Slovakia and Croatia are euro SEPA corridors, so an online transfer costs €0, the same as a transfer inside Austria. Since 9 October 2025 an instant euro transfer may not cost more than a standard one, so instant is free too wherever the standard transfer is free. For these corridors a transfer service is a detour, not a saving.

What is the exchange-rate margin and how do you check it?

The margin is the gap between the provider’s rate and the mid-market rate, and it never appears as a fee. Ria showed 55.00 TRY per euro in a calculator on 2 September 2026. If the mid-market rate was 56.10 TRY, the margin cost about 2%, or €20 on a €1,000 transfer. Western Union says in its own small print that it also earns from currency exchange. Compare the quoted rate against the mid-market rate before you send: headline fee plus margin is the real price.

Why did the receiver get €30 less than I sent?

Because the transfer went out on the SHA charge option, which is the default. Correspondent banks in the SWIFT chain deduct €15 to €30 on the way, so €1,000 can arrive as about €950. The OUR option makes you pay all charges so the full amount lands, and Erste Bank charges €21.87 for it on transfers up to €5,500. Fintech routes do not use correspondent banks, so the amount you see quoted is the amount that arrives.

Can you send money to Syria or Afghanistan from Austria?

Afghanistan yes, through Western Union, which ran an active Afghanistan page for Austrian senders in August 2026. The fee appears only in its live calculator, so no figure is published. Syria has no confirmable regular online route from Austria in 2026, and Austrian banks decline Syria payments on compliance grounds. Informal hawala networks are an unlicensed payment service and carry criminal risk in Austria under the Bankwesengesetz and the Zahlungsdienstegesetz.

Does the bank refund a transfer a scammer tricked you into sending?

Not automatically. If you authorised the payment yourself, there is no statutory refund right, only a damages claim if the bank breached a duty such as fraud monitoring. The €50 liability cap under § 68 ZaDiG 2018 covers a lost or stolen payment instrument, not a payment you approved. The OGH ruled in 7 Ob 95/24g that a customer who passed on credentials and approved every transaction bore the full loss. The OLG Linz split a €200,000 loss 50:50 in April 2026 because the bank’s monitoring never triggered on 41 transfers in 90 minutes.

How fast do you have to act to recall a transfer?

Minutes to a few hours. Call your bank’s 24/7 blocking hotline first, block online banking and ask for a recall in the same call. After that window the money depends on the receiving institution, and once cash has been collected at a Western Union or MoneyGram counter there is no recall at all. Report to the police second, then to watchlist-internet.at and the payments ombudsman office, then to the banking ombudsman if the bank refuses to refund.

Is money held at Wise protected like a bank deposit?

No. Wise Europe SA in Belgium is an e-money institution, not a bank, so the €100,000 deposit guarantee does not apply. Client money is safeguarded instead: held separately from Wise’s own funds so that it should be returned if Wise fails, but with no guarantee scheme behind it. Revolut Bank UAB holds a full Lithuanian banking licence, so a Revolut balance is covered by the Lithuanian scheme up to €100,000.

Wise or Revolut for €1,000 to the UK from Austria?

On a weekday, Revolut: €1,000 sits inside the free Standard plan’s monthly allowance, so it costs €0, against €5.76 at Wise per its calculator in March 2026. At the weekend, or once the €1,000 allowance is used that month, Wise wins, because Revolut then adds about 0.5 to 1% or its 0.5% fee above the limit, while Wise’s price does not change by day.

German Terms Glossary

Auslandsüberweisung
International transfer, a payment out of Austria
Echtzeitüberweisung
Instant euro transfer, credited in under ten seconds
Empfängerüberprüfung
Verification of Payee, the IBAN-to-name check
Devisenmittelkurs
Mid-market exchange rate, with no margin added
Überweisungsrückruf
Recall, the request to pull a transfer back
Dauerauftrag
Standing order, a transfer that repeats on a fixed date

Sources: provider price pages and calculators for Wise, Revolut, Remitly, Western Union, Ria and Paysend; Erste Bank and Bank Austria price lists; OeNB and WKO on instant transfers and Verification of Payee; OGH 7 Ob 95/24g; OLG Linz, April 2026; the Bundeskriminalamt Cyber Crime Report 2025; the Bankenschlichtung annual report 2025; and the 2025 phishing report. Corridor prices as of 28 August 2026 and they move daily, so verify in the provider’s own calculator before you send.

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